Frequently Asked Questions
Everything you need to know about Rooh Collective’s artisanal fashion and services.
What is the philosophy behind Rooh Collective designs?
Rooh Collective is dedicated to slow fashion, blending traditional Indian craftsmanship with contemporary silhouettes. We focus on ethical production, natural fibers, and preserving artisanal techniques to create soulful, timeless pieces.
How do I ensure I select the right size?
Each product page includes a detailed size guide with specific garment measurements. As many of our pieces feature relaxed or oversized fits, we recommend comparing these measurements against a similar item you already own for the perfect fit.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return and exchange policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Due to the limited nature of our artisanal runs, we offer exchanges subject to stock availability or store credit for future purchases.
How should I care for my Rooh Collective garments?
To preserve the integrity of our natural dyes and delicate hand-loomed fabrics, we recommend hand washing in cold water with a mild detergent or professional dry cleaning. Always air dry in the shade to prevent color fading.
Are your production processes ethical?
Sustainability and ethics are at our core. We work directly with master weavers and small-scale artisan communities, ensuring fair wages, safe working conditions, and the use of eco-friendly materials throughout our supply chain.